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MERCEDES-BENZ — recall
Automotive · United States · 2024-09-13
MERCEDES-BENZ was recalled in United States on 2024-09-13. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate ce…
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| Country | United States |
|---|---|
| Category | Automotive |
| Published | 2024-09-13 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Models affected | AMG CLE53, CLE 300, CLE 450, E 350, E 450 |
| Model year | 2024 |
| Units affected | 2025 |
| Defect | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations._x000D_ An automatic emergency braking system that does not function as intended can increase the risk of a crash. |
| Component | BACK OVER PREVENTION |
| Remedy | The MBUX multimedia system software and parking control unit settings will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. |
| Recall number | 24V688000 |
| Official notice | View source ↗ |
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