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Ecogenica EG-215F hot water system — recall

Consumer goods · Australia · 2024-10-15
Hazard: In hot water systems where the control …

Ecogenica EG-215F hot water system was recalled in Australia on 2024-10-15 due to in hot water systems where the control panel was installed …. Heat pump hot water system The model number can be found on the compliance plate on the right-hand side of the heat pump unit.

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CountryAustralia
CategoryConsumer goods
Published2024-10-15
ManufacturerEco Alliance Pty Ltd
RetailerEco Alliance Pty Ltd
Model identifiersModel: EG-215F; Electrical approval number: SGS-220155; Other identifying numbers: Model number: EG-215F
Hazard descriptionIn hot water systems where the control panel was installed inside the heat pump unit, you, or someone else may come into contact with live electrical parts, if you try to access the control panel to change the settings. Hot water systems where the control panel and display box are installed outside the heat pump are not affected by this recall. There is a risk of serious injury or death from an electric shock if you open the heat pump unit and come into contact with live electrical components.
RemedyDo not attempt to access the control panel if it is located inside the heat pump unit. Register your heat pump with Eco Alliance by email to schedule an authorised technician to repair the unit. Contact Eco Alliance installationsupport@ecoalliance.com.au 1300 082 596 9 am to 5 pm, Monday to Friday
Recall number2024/20300
Official noticeView source ↗

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