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Canyon E-performance bike battery — recall

Consumer goods · Australia · 2024-11-15
Hazard: The battery housing may develop cracks …

Canyon E-performance bike battery was recalled in Australia on 2024-11-15 due to the battery housing may develop cracks or gaps, allowing wa…. Batteries for Canyon Spectral ON CF, Spectral ON CFR, and Torque ON CF performance e-bikes.

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CountryAustralia
CategoryConsumer goods
Published2024-11-15
ManufacturerCanyon Bicycles GmbH
RetailerCanyon Bicycles website
Model identifiersAffected battery part numbers: BT001 720Wh (Gen 1) BT002 900Wh (Gen 1) BT003 720Wh (Gen 2) BT004 900Wh (Gen 2) Model years 2022-2024.
Hazard descriptionThe battery housing may develop cracks or gaps, allowing water to leak into the compartment and the battery to short-circuit, which could cause it to catch fire. There is a risk of injury from burns if the battery short-circuits and catches fire.
RemedyStop using the bike immediately. Contact Canyon to receive instructions on how to dispose the battery and arrange for a free replacement. Contact Canyon Bicycles GmbH Phone: 1800 959 071 (between 9:00 am – 5:00 pm (AEDT) Monday – Friday) or visit Canyon’s website.
Recall number2024/20354
Official noticeView source ↗

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