Recall365
Recalls › Australia › Taps for Zip ChillTap Extra

Taps for Zip ChillTap Extra — recall

Consumer goods · Australia · 2025-09-29
Hazard: Water drawn through the tap may contain…

Taps for Zip ChillTap Extra was recalled in Australia on 2025-09-29 due to water drawn through the tap may contain higher levels of ca…. Tap supplied with the Zip ChillTap Extra filtered water appliance.

CountryAustralia
CategoryConsumer goods
Published2025-09-29
ManufacturerPty Ltd
RetailerAce Gutters - Mortdale Nsw; Alpha Catering Equipment Pty L; Ballarat Plumbpro; Bentons Plumbing - Derrimut; Bing Lee - Bankstown; Bing Lee - Guildford; BP Plumbing Supplies Cabooltur; Brisbane Appliance Sales; Burdens Plumbing - Braeside; BW Plum Supp P/l - Moorabbin; C.A.B. Plumbing (QLD) Pty Ltd; Calibre Plumbing and Drainage; Cass Bros Building Supplies; Harvey Norman - Mornington; Cooks Plumbing - Castle Hill; Derwent Park Plumbing; E&S Trading - NOBLE PARK; Tradelink - NERANG; Harris Plumbing - Eltham; Harvey Norman - Hoppers Crossing; Harvey Norman - Moore Park; Harvey Norman - Port Ste…
Model identifiersAffected products: Residential Zip ChillTap Extra tap (CT12XCER2AU) Commercial Zup ChillTap Extra tap (CT39XCEC2AU) ChillTap Extra Spare Part Kit (99445)
Hazard descriptionWater drawn through the tap may contain higher levels of cadmium than the levels set out in the Australian Drinking Water Guidelines (0.002mg/L). Prolonged exposure to high levels of cadmium is linked to serious adverse health effects.
RemedyStop using the product immediately. Contact Zip Water who will arrange for a free replacement to be installed by a Zip technician. Contact Zip Heaters (Aust) Pty Ltd trading as Zip Water Call: 1800 947 827, 8:00 am – 6:00 pm AEST, Monday to Friday Email: ChilltapExtra@zipwater.com (link sends email) Visit: www.zipwater.com/product-recall (link is external)
Recall number2025/20638
Official noticeView source ↗

Stay ahead of recalls like this

Monitor recalls across the US, EU, UK, Japan, Korea and more — with instant email alerts when a product like yours (or from your supplier) is recalled. Free to start.

Search & set alerts — free →

Related consumer goods recalls