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Mecca 240V Single Vertical Heated Towel Rail — recall

Consumer goods · Australia · 2025-12-02
Hazard: The upper section of the rail can overh…

Mecca 240V Single Vertical Heated Towel Rail was recalled in Australia on 2025-12-02 due to the upper section of the rail can overheat if left on for p…. Mecca 240V heated stainless steel towel rail available in multiple finishes. Chrome (NRV902hCH) Matte Black (NRV902hMB) Brushed Bronze (NRV902hBZ) Graphite (NRV902hGR) Brushed Nickel (NRV902hBN) Brushed Gold (NRV902hBG) Gun Metal (NRV902hGM)

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CountryAustralia
CategoryConsumer goods
Published2025-12-02
ManufacturerNero Tapware_x000D_ (link is external)
RetailerIC - Nero Tapware Limited Tradelink Randwick Better Bathware Pty Ltd Builders Market Pty Ltd; TI Home Improvement Centre Overlook Tiles; Samios Plumbing Pty Ltd : Samios Plumbing Pty Ltd (Warana); Willow Tile Co Yencken Hardware Lexatonia Tiles NSW; Bathroom Direct Australia; Grahame Cook's Plumbing Supplies Sales; - Botany BuildMat Pty Ltd; EAGLES Plumbing Supplies : Newcastle Renovators Discount Depot; Mirror Ceramics; Hera Bathware Moorabin Bentons Plumbtec Williamstown Inhouse Trade Centre Pty Ltd Nero Tapware ME; Eagles The Plumbing Shop Raymond Terrance; My Square Renovations Pty Ltd Aw…
Model identifiersBarcode number: 9355433069874, 9355433069850, 9355433069881, 9355433069836, 9355433069867, 9355433069898, 9355433069843; SKU: NRV902HCH, NRV902HMB, NRV902HBN, NRV902HBG, NRV902HGM, NRV902HGR, NRV902HBZ
Hazard descriptionThe upper section of the rail can overheat if left on for prolonged periods. Risk of serious burns if a consumer touches the overheated towel rail.
RemedyStop using the towel rail immediately and disconnect from the power supply. Contact Nero Tapware to arrange for either a refund, free return and replacement, or a technician to perform a free repair. Contact Nero Tapware Call: 03 8786 3170 Email: support@nerotapware.com.au (link sends email)
Recall number2025/20734
Official noticeView source ↗

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