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GV31 Portable mini projector — recall

Consumer goods · Australia · 2026-06-05
Hazard: The built-in battery may overheat durin…

GV31 Portable mini projector was recalled in Australia on 2026-06-05 due to the built-in battery may overheat during normal usage and p…. Portable personal mini projector with battery. Please see attached list of affected serial numbers. Model GV31 Brand BenQ

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CountryAustralia
CategoryConsumer goods
Published2026-06-05
ManufacturerBenQ Australia Pty Ltd_x000D_ (link is external)
RetailerAmazon Australia_x000D_ BenQ Online Shop_x000D_ DigDirect_x000D_ Videopro
Model identifiersModel: GV31
Hazard descriptionThe built-in battery may overheat during normal usage and pose a fire risk. Risk of serious burn injury and property damage if the battery overheats and catches fire. Incidents have occurred.
RemedyStop using the projector immediately and check the serial number. Contact BenQ to arrange to return the product for either: a free replacement with an upgraded GV32 model projector; or to have the battery replaced and firmware updated on the affected GV31 model projector. Contact BenQ Australia for more information or need further assistance relating to this recall. Contact BenQ Australia Pty Ltd Call: 1300 130 336 between 9am and 5:30pm AEST Monday to Friday Email: BQauService@BenQ.com (link sends email) Visit: https://www.benq.com/en-au/support/repair-service/gv31-recall-notification.html (…
Recall number2026/20928
Official noticeView source ↗

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