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Mecca 240V Single Vertical Heated Towel Rail NRV902H — recall

Consumer goods · New Zealand · 2025-12-01
Hazard: Testing has confirmed that when install…

Mecca 240V Single Vertical Heated Towel Rail NRV902H was recalled in New Zealand on 2025-12-01 due to testing has confirmed that when installed vertically, heat …. Sold from May 2025 to October 2025 at the below retailers: Chesters Plumbing & Bathroom Centre Ltd MICO New Zealand Limited Plumbing World Renoarts Bathroom Auckland O'Briens Plumbing & Bathroom (Rotorua) Ltd PlaceMakers ZIP Plumbing Plus Reece New Zealand L…

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CountryNew Zealand
CategoryConsumer goods
Published2025-12-01
ManufacturerNero Tapware NZ
Hazard descriptionTesting has confirmed that when installed vertically, heat accumulates at the upper end of the rail. As a result, the top section can reach excessively high temperatures during normal operation — approximately 65°C with no towel, and up to around 80°C when covered with a towel. This creates a potential burn hazard if touched, while the rest of the rail maintains normal temperatures. The excessive heat at the upper section of the rail presents a burn hazard. If a user accidentally touches the overheated area — particularly after the rail has been operating for more than two hours or when a tow…
RemedyCustomers should immediately stop using the product, switch it off, and disconnect it from the power supply. They should then contact Nero Tapware to arrange a replacement or repair. Refunds may be considered upon request.
Recall numberN2025X001
Official noticeView source ↗

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