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Tesla Powerwall 2 Battery Energy Storage Units — recall

Consumer goods · New Zealand · 2025-10-03
Hazard: Tesla has identified certain lithium-io…

Tesla Powerwall 2 Battery Energy Storage Units was recalled in New Zealand on 2025-10-03 due to tesla has identified certain lithium-ion battery cells from…. Sold from 1 November 2020 to 30 June 2022 Each unit has a unique serial number. Customers who own units with serial numbers that are part of the affected population will receive a notification through the Tesla app.

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CountryNew Zealand
CategoryConsumer goods
Published2025-10-03
ManufacturerTesla New Zealand
Hazard descriptionTesla has identified certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems sold within the stated date range that may fail and overheat (the defect). Tesla has received reports of Powerwall 2 units with the affected battery cell defect smoking or emitting flames.
RemedyTesla has notified impacted customers through the Tesla app. Customers should confirm their Powerwall 2 system is online and check for a notification. Tesla has proactively discharged all affected units in New Zealand, and locked them out, to mitigate overheating risk in the interim. Tesla considers these discharged units do not pose a fire or overheating risk. Tesla will be replacing affected units at no cost. Tesla or a third-party service provider will contact customers with affected units to schedule replacement.
Recall numberN2025X035
Official noticeView source ↗

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