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Canyon E-Bike Batteries — recall

Consumer goods · United Kingdom · 2024-11-13
Hazard: Fire

Canyon E-Bike Batteries was recalled in United Kingdom on 2024-11-13 due to fire. Black e-bike batteries fitted to some Canyon E-performance bikes (M091, M124, M129).

CountryUnited Kingdom
CategoryConsumer goods
Published2024-11-13
Model identifiersModels: BT001, 720 Wh (Gen 1); BT002, 900 Wh (Gen 1); BT003, 720 Wh; (Gen 2); and BT004, 900 Wh (Gen 2)
CategoryElectrical appliances and equipment
HazardFire
Hazard descriptionThe product presents a high risk of fire as it has been identified that the battery may have damaged housing. The cracks or gaps in the battery housing may allow water ingress, leading to it short circuiting and causing a fire.
Non-complianceGeneral Product Safety Regulations 2005
RemedyThe product has been recalled from end users. Canyon is stopping all sales of the affected products and: Sending a notification directly to consumers via contact details to stop-use of the product immediately and inspect the battery housing for potential damage. Provide for disposal of the battery through Canyon’s service network or else direct the consumer to dispose in compliance with local legal requirements. Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batter…
Recall number2411-0074
Official noticeView source ↗

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