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Cowboy E Bike Model C4 ST (Edition MR) — recall

Consumer goods · United Kingdom · 2025-05-09
Hazard: Injuries

Cowboy E Bike Model C4 ST (Edition MR) was recalled in United Kingdom on 2025-05-09 due to injuries. Electric bicycle for urban riding

CountryUnited Kingdom
CategoryConsumer goods
Published2025-05-09
Model identifiersModel/ type: C4 ST (Edition MR)
CategoryMachinery
HazardInjuries
Hazard descriptionThe product presents a serious risk of injuries as the welded joint between the headtube and downtube can fail. This could cause the frame to break, which could result in a fall and injuries to the user. The bike frames do not comply with the durability and safety requirements of EN 15194 and pose a serious mechanical safety risk to consumers.
Non-complianceSupply of Machinery (Safety) Regulations 2008
RemedyThe product has been recalled from end users. Affected bikes can be identified by their serial number and frame supplier. To check these details through the Cowboy app, tap the ‘settings’ icon and then tap ‘advanced.’ If your frame is listed as ‘Edition MR’ then it may be affected. Serial numbers and frame suppliers can also be checked via this website: https://cowboy.com/pages/recall. For further information, including registering your product for a refund or replacement, please visit the Cowboy website: https://uk.cowboy.com/.
Recall number2504-0239
Official noticeView source ↗

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