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Landis + Gyr B2 and B3 Smart Meter Bridge — recall

Consumer goods · United Kingdom · 2025-05-30
Hazard: Electric Shock

Landis + Gyr B2 and B3 Smart Meter Bridge was recalled in United Kingdom on 2025-05-30 due to electric shock. A grey rectangular plug-through device used to connect the consumer’s smart meter with other devices in the smart metering system. Affected products were installed between January 2023 and February 2024.

CountryUnited Kingdom
CategoryConsumer goods
Published2025-05-30
Model identifiersModel: E47C Bridge 2 (B2) and E47C Bridge 3 (B3)
CategoryElectrical appliances and equipment
HazardElectric Shock
Hazard descriptionThe product presents a risk of electric shock as some units are missing earth continuities. This could lead to the user receiving an electric shock during normal use of the product.
Non-compliancePlugs and Sockets etc. (Safety) Regulations 1994
RemedyRecall of the product from end users. Energy suppliers have contacted their end consumers with information on addressing the safety risk.
Recall number2504-0289
Official noticeView source ↗

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