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Electronic LED modules used on Floating Stairs and Rails — recall

Consumer goods · United States · 2025-08-14
Hazard: Fire Hazard

Electronic LED modules used on Floating Stairs and Rails was recalled in United States on 2025-08-14 due to fire hazard. This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number “E2-WR” …

CountryUnited States
CategoryConsumer goods
Published2025-08-14
ImporterViewrail, of Goshen, Indiana
RetailerViewrail.com
Model identifiersModel number “E2-WR”
Units affected2720
HazardFire Hazard
Hazard descriptionThe LED module can overheat, causing it to melt, posing a fire hazard.
RemedyConsumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. _x000D_ Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module if no receipt is provided.
Recall number25-436
Official noticeView source ↗

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