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Ford Sales & Service Korea (Ltd.) 2021-2023 Navigator, Exp — recall

Automotive · South Korea · 2024-08-02

Ford Sales & Service Korea (Ltd.) 2021-2023 Navigator, Exp was recalled in South Korea on 2024-08-02. A recall is being issued due to the omission of instructions for operating and removing the 3rd-row center seat head restraint in the owner's manual (user manual) due to an error by the responsible department. This prevents proper adjustment and removal/insta…

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CountrySouth Korea
CategoryAutomotive
Published2024-08-02
ManufacturerFord Sales & Service Korea (Ltd.)
Models affected2021-2023 Navigator, Exp
Units affected1201
DefectA recall is being issued due to the omission of instructions for operating and removing the 3rd-row center seat head restraint in the owner's manual (user manual) due to an error by the responsible department. This prevents proper adjustment and removal/installation, which could increase the risk of injury in a collision. (This results in non-compliance with FMVSS 202a, “Head Restraints” - S4.7 Information in owner's manual. The affected vehicles are imported under the Korea-U.S. FTA and are subject to U.S. standards (FMVSS)).
ComponentOther devices, other
RemedyPrinted materials explaining how to adjust or remove/install the 3rd-row center head restraint will be sent with the customer notification letter. For customers who do not receive the notification letter, the printed materials will be distributed during service center visits. (Please keep the distributed printed materials with the owner's manual and/or user guide in the glove box.)
Recall number5323
Official noticeView source ↗

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